At MARIDU LIMITED, we want you to be 100% satisfied with your purchase. If you’re not happy, we’re here to help.
Return Window
You may return most items within 14 days of delivery for a full refund or exchange.
Eligibility Criteria
To qualify for a return:
- Items must be unused, in their original packaging, and in resellable condition
- Tech products must not be registered, set up, or activated
Faulty or Damaged Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery.
- We will offer a free replacement or full refund
- Please include photos and a description of the issue in your message
Return Shipping Costs
- You are responsible for the cost of return shipping
- Exceptions: If the item is faulty, damaged, or you received the wrong item, we will cover return postage
How to Initiate a Return
Please email us at:
info@maridustore.co.uk
Include the following:
- Your order number
- Reason for the return
- Supporting photos (if applicable)
We will guide you through the return process.